What is Personal Information?
Personal information is information that specifically identifies an individual such as a name, address, telephone number, email address, or other account number, and information about that individual's activities when directly linked to that person such as information about his or her use of the Sydney QuikFind App or services. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you. Personal information does not include "aggregate" information, which is data we collect about a group or category of products, services or people, from which individual identities have been removed.
Personal Information we Collect
Sydney QuikFind collects personal information in a number of ways, including, for example, when you: (1) register and set up an account; (2) post a rating/review, or any other content on the Sydney QuikFind app; (4) contact us by email. When you visit the Sydney QuikFind app, some information is also automatically collected, such as your computer's Internet Protocol (IP) address, your computer's operating system, the browser type, the address of a referring web site, and the time and date of your visit. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.
Automatically Collected Information
We collect information on Sydney QuikFind app visitors collectively, including which sections of the app are most frequently visited, how often and for how long. This type of information is aggregated, non-personal information and helps us understand trends and our users' needs so that we can further improve the Sydney QuikFind app and/or service. Sydney QuikFind also collects and uses some information on an individual basis regarding your interaction with us.
IP Addresses - Sydney QuikFind's servers collect the IP addresses of our users. These are mainly used in an aggregate form to determine usage trends, however, they are also used as another identifier, to help protect the integrity of the information on Sydney QuikFind.
Information Collected on Sydney QuikFind Account Members
As part of registering with Sydney QuikFind, we collect personal information about you in order to provide you, and other Sydney QuikFind users, with a good service. Registration is completely optional, but some functions require registration.
Sydney QuikFind, and our licensees, can republish your content as described in the Sydney QuikFind Conditions of Use. We publish reviews, business, fundraiser and other content and aggregate these to provide the Sydney QuikFind App and service.
Information Collected by Email
When you send emails to Sydney QuikFind through the Contact Us page or other contact page, or through any email program, we will have access to your email address, as well as the content of that email.
If you change your personal data or content, we usually update our databases immediately, however, some data may update more slowly, and some old data may remain in our archives and records. Also, we may be unable to propagate changes to any partners who receive your data or content.
How We Use Personal Information
In general, we use personal information to process your requests and provide you with service, verify that any reviews or other content you post is genuine and legitimate, or to inform you about products or services that we think will be of interest to you. When we use personal information in our marketing efforts, we provide you with options to opt-out of these types of communications and do not disclose your information to third parties, except as described in this Policy. Personal information provided online may be linked together or merged with other personal information so that we may better understand your needs and inform you about our products or services and those of our partners. In addition, if we receive information from third parties with whom we have business relationships, we may combine this information with the other personal information we maintain about you. In either case, this Policy governs this information. We absolutely do not transfer or sell your information for inclusion on third party email or other marketing lists.
User Account Deletion
You can cancel your Sydney QuikFind account at any time by contacting Sydney QuikFind or using the 'Delete Account' function in the App. To use the function, click on the Settings icon at the top right corner on the main menu, then press 'Account Settings', 'Delete Account', and enter your password to confirm your action.
Request Data Deletion
You can request for your personal data to be deleted at any time by emailing firstname.lastname@example.org with your full name, email address and/or mobile number, and a reason stating why you would like to delete your account. We will contact you back to verify you through a One-Time code sent to your email address and/or mobile number. Once successful, Sydney QuikFind will immediately start with the process of deleting your personal data from servers. This also includes all Platform Data associated with your Sydney QuikFind account, if you have linked either your Facebook, Apple or Google account.
We have put into place reasonable security measures in an effort to protect personal information while it is under our control. All personal information relating to our users is stored in a secure environment. Your account information, including your email address, is accessible online only through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of Sydney QuikFind from your account. Please advise us immediately if you believe your password has been misused.
The Sydney QuikFind App is not designed for children under the age of 18, and we will not intentionally maintain information about anyone under the age of 18.
Sharing of Personal Information
We do not sell, rent or share personal information with third parties without your prior consent except in the limited circumstances described in this Policy. We may share personal information with third-party vendors who assist us in performing functions necessary to operate our business. These functions may include, without limitation, App hosting, credit card transaction processing, and data entry. We limit the information shared with our third-party vendors to that which we believe is necessary to carry out those functions. Moreover, we require them to comply with our privacy practices, and not to use the information for other purposes except as required by law. We are not responsible for any failure on their part to comply with our privacy practices, nor are we responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
In addition, we may disclose personal information when we believe that we are lawfully authorized to do so, or that doing so is reasonably necessary to comply with legal processes or authorities, respond to any claims, or to protect the rights, property or personal safety of Sydney QuikFind, our users, our employees or the public. Information about our users, including personal information, may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition. Please keep in mind that if you directly disclose personal information when posting reviews or other content to the Site, this information may be collected and used by others. You agree that we shall bear no responsibility for any such disclosures. We recommend that you exercise caution in giving out personal information to others in public online forums.
Further Privacy Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's App.
Last Updated: January 17, 2022